Chapter 55. Cancelling a Reservation

Table of Contents

Cancel a reservation from the patron record
Cancel a reservation on reservation creation screen

A reservation can be cancelled in a patron’s record or reservation creation screen.

Cancel a reservation from the patron record

1) Retrieve the patron’s record.

2) Select Other -→ Booking -→ Create or Cancel Reservations.

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3) The existing reservations will appear at the bottom of the screen.

media/booking-cancel-1.png

4) Highlight the reservation that you want to cancel. Click Cancel Selected.

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Note

Use Shift or Ctrl on keyboard and mouse click to select multiple reservations if needed.

5) A pop-up window will confirm the cancellation. Click OK on the prompt.

6) The screen will refresh, and the cancelled reservation(s) will disappear.

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